Hointer launches a new Grocery shopping experience powered by our Microwarehouse™ technology.

No carts, no lines, no waiting.

Technology license is now available to grocers in US, UK and AU.

UK Retailers name Hointer the #1 International Innovation in 2016

Create the future of in-store shopping experience

TODAY

Hointer works alongside leading retailers to develop innovative in-store shopping solutions

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Retail Technology Consulting

A leading technology consultancy to the retail industry, we help clients re-invent in-store experiences by combining the beauty of shopping with the best technologies.

We use technology expertly and wisely making is easy for shoppers to find, explore, try on, taste, enjoy and buy products in stores.

"The Top Idea in Retail Innovation"
Forbes
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Technology Incubator/Store

We own a popular retail store in Seattle, were we continuously experiment with a vast array of technologies, measuring their impact on customer experience and sales.

Most of our experiments fail to deliver benefits, but a few work surprisingly well and we turn those into scalable solutions for our clients.

"Hointer Shop Tailored to Digital Age"
WSJ
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Adaptable Technology

Over years we built and programmed many in-store technologies, including IoT devices, robotics, magic displays, eTags, iBeacons, instant checkout and others.

We re-use those modules as building blocks to skillfully and inexpensively develop new shopping experiences for our clients from pilots to rollouts.

"High-tech Shopping at Hointer"
Economist

Increase in-store sales and lower your cost structure

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Hointer changed the dressing room experience completely with an iPad interface that avoids awkward associate interactions and makes use of automated micro-warehouses. And the impact was significant with 6x more items tried on, while cross-product recommendations led to an 80% increase in sales.
Forrester Research, Digital Customer Experience Trends, 2016
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Hointer became an end-to-end solution for retail stores—digitized product information, smart fitting rooms and streamlined backroom operations, enabling customers to browse easily and try on a larger selection of clothes. It also allowed sales associates to use customer and product data to make personalized recommendations. The result: improved customer experiences, higher sales and fewer returns.
Bain Global Retail Practice, Breakthrough innovators: Disney and Hointer
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In addition to the streamlined digitized experience, Hointer technology also reduces the need for shelf and floor space and opens up new modes of attractive product presentation.
McKinsey & Company, The future of retail: How to make your bricks click
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As both a technology and retailer innovator — not unlike Amazon! — Hointer is educating its shoppers to shop in a different way with different norms and different expectations. The product of that education is not just a more sophisticated Hointer shopper, but a shopper who may now become impatient with the delays, inefficiencies, and inferior experiences proffered by other retailers. That’s where value-added differentiation and competitive advantage come from.
Harvard Business Review, Your Customers’ Behavior Is a Competitive Advantage
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Hointer is truly a quintessential example of the convergence of the art and science of retailing.
The Robin Report
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Hointer improves showroom density by 60% - microwarehouse improve space utilization in stores by reducing the number of each item that must be displayed on the floor. How big of a difference does it make? In a recent test with Macy’s, Hointer was able to optimize the floor space and showcase 60% more styles on the showroom floor. Furthermore, because customers don’t have to rummage through inventory for their size, associates spend less time refreshing displays and more time helping customers.
Forrester Research, The Best Of Digital Store Experiences, 2016

Our works have been featured in

In the News

Where to start

Contact us at hointer@hointer.com and learn more about the wide range of our solutions and services.

Phone: 650-241-9105
E-mail: hointer@hointer.com
HOINTER™ INC
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